Transformative Leadership Training Programs

Terms of Service

Welcome to LeadSpark! By accessing or using our leadership training programs, you agree to comply with these Terms of Service. If you do not agree, please refrain from using our services.

LeadSpark is dedicated to providing high-quality leadership training designed to empower individuals and organizations. Our services include workshops, online courses, and personalized coaching, aimed at fostering effective leadership skills in various professional environments.

All users of our services must be at least 18 years old. By agreeing to these terms, you confirm that you meet this age requirement. If you are accessing our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

When you enroll in any of our programs, you gain access to materials, tools, and resources that are proprietary to LeadSpark. You agree not to distribute, replicate, or share these materials without our prior written consent. Protecting our intellectual property is essential to us, and we appreciate your cooperation.

Payments for our training programs are due at the time of registration. We accept various payment methods to ensure a smooth transaction process. Please ensure that all payment information provided is accurate to avoid issues with your enrollment.

LeadSpark values your privacy. We collect personal information only to enhance your experience and deliver the services you requested. Our Privacy Policy outlines how we handle your data and the measures we take to protect it. By using our services, you consent to our data practices as described in the Privacy Policy.

We strive to provide the best training experience, but we cannot guarantee specific results. Your success depends on various factors, including your effort and commitment to applying the skills learned in our programs. We encourage you to engage fully to maximize the benefits of our training.

If you need to cancel your enrollment, please notify us at least 14 days before the program start date for a full refund. Unfortunately, cancellations made after this period may not be eligible for a refund. Please refer to our Cancellation Policy for more details.

LeadSpark reserves the right to modify or update these Terms of Service at any time. Changes will be communicated through our website, and your continued use of our services after such changes signifies your acceptance of the new terms. We recommend reviewing these terms periodically to stay informed.

If you have any questions or concerns regarding these Terms of Service, please do not hesitate to contact us at collab@leadsparkone.com or call us at +1 514-872-9150 . Our office is located at 350 Pl. Royale, Montréal, QC H2Y 3Y5, Canada . We are here to assist you!

Terms of Return

At LeadSpark, we are committed to providing exceptional leadership training programs that empower individuals and organizations to reach their full potential. We understand that investing in professional development is a significant decision, and we want to ensure that our clients feel confident in their choices. Our terms of return are designed to reflect our dedication to quality and customer satisfaction.

Our return policy applies to all training programs purchased directly from LeadSpark. If you find that our program does not meet your expectations, we encourage you to reach out to us within 30 days of the purchase date. We value your feedback and strive to continuously improve our offerings, so your insights are invaluable to us.

To initiate a return, please contact our customer support team at collab@leadsparkone.com or call us at +1 514-872-9150. Our team will guide you through the return process and address any concerns you may have regarding the training program.

For eligibility, participants must have completed at least one module of the training program prior to requesting a return. This helps us understand your experience and allows us to enhance our programs in the future. We believe that constructive feedback is essential in fostering an environment of continuous learning.

Upon approval of your return request, you will receive a full refund for the program fees. Please note that our refund policy does not apply to promotional items or discounted programs, which are final sale. We encourage you to review our offerings thoroughly before purchase to ensure they align with your leadership development goals.

LeadSpark is dedicated to creating a supportive learning environment. We want to make sure our training programs not only meet but exceed your expectations. If you have questions about our curriculum, facilitators, or any other aspect of our programs, do not hesitate to reach out to us.

We believe in building long-lasting relationships with our clients. If you decide that our program is not the right fit for you, we would like to understand why. Your feedback helps us enhance our content and delivery methods, ensuring that we continue to provide top-notch leadership training to future participants.

In the event of a cancellation due to unforeseen circumstances, we offer the option to transfer your enrollment to a future session of the same program. This flexibility allows you to benefit from our training at a time that works best for you without losing your investment.

LeadSpark’s commitment to transparency extends to our terms of return. We encourage our clients to read through these terms carefully. By doing so, you can make informed decisions regarding your investment in leadership training, ensuring it aligns with your professional development needs.

For any additional questions regarding our terms of return or our leadership training programs, please feel free to contact us at our office located at 350 Pl. Royale, Montréal, QC H2Y 3Y5, Canada. We are here to assist you and ensure that your experience with LeadSpark is positive and enriching.